Frequently Asked Questions
Most frequent questions and answers
How do I become a member?
Simple!
- CLICK HERE to go to our pricing page.
- After reviewing the member benefits, click on the “SIGN UP” button at the bottom of the pricing table. This will take you to the signup page.
- Fill in your username, password, email address, and credit card information.
- Now click on “Submit and Check Out”.
Upon a successful checkout, you will receive a welcome email, which contains your registration details and a copy of your receipt.
How much does it cost to join?
We operate a single premium membership tier at $16/month, with everything included.
Premium members gain access to our structured courses, review quizzes, downloadable PDF lesson notes and audio files, sample dialogues, reading and comprehension exercises, progress tracking, and course completion certificates.
Members also gain access to all community features on the platform, allowing you to connect with other learners, engage in discussions, and send and receive private messages.
Your membership automatically renews each month until you cancel.
How do I cancel my membership?
If, at any point in time, you wish to discontinue your membership, you can go to your membership account page, and click on the cancel button under the “Subscription” menu. Your membership ceases right after with no further charge on your payment method. You may also send us a cancellation request email and we will cancel your subscription on your behalf, immediately.
What level of proficiency do I need to sign up?
All proficiency levels are welcome. Our courses are structured in a chronological manner from basic to advanced lesson sets. So whatever your current level is, you’ll find value in them.
Do you offer live classes?
We currently do not offer one-on-one or group live classes. However, you can connect with other learners on the platform to arrange private practice sessions and upload recordings for feedback.
How do I practise my speaking and listening skills?
Our platform presents a unique opportunity to find study or practice partners for private practice sessions. Our community is made up of different people, from different parts of the world, with different proficiency levels. Members are encouraged to take advantage of this diverse community by building healthy relationships from the start, which will go on to foster easy private practice arrangements. You can arrange to meet as many people as you want on a daily or weekly basis.
When and how do I receive a certificate?
You get a certificate for every course level you complete. The certificates are generated automatically with your name and date of completion on them. They come in PDF format and can be downloaded, printed, framed, hanged, and/or viewed on your devices. Feel proud and share them with your friends and family.
Disclaimer on our certificates?
A LEARNAKAN certificate is just something tangible that you receive at the end of a course level to demonstrate your accomplishment, and to encourage you on. Please note that LEARNAKAN is not an accredited institution and, as such, our certificates cannot, and should not, be used for any formal engagement. They should be seen just like a certificate from Udemy, for example.
Any money-back guarantee?
Certainly! We have a 14-day full money-back guarantee. If you wish to cancel your membership up to two weeks after joining, for any reason at all, just send us a refund request email and you will receive a full refund of the month’s fee. No questions asked.
How do I install a Twi keyboard on my device?
Click here to visit our Twi keyboard page to see the available options for your device and follow the steps to download and install it.